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High Tech in a High Touch World…

Use technology to leverage the extensive Internet research resources.  Technology in general, and specifically the World Wide Web, presents a wealth of resources to all of us in our pursuit of "a good FIT" within our career. Both organizations seeking highly qualified professionals and highly qualified professionals seeking affiliation with their next right work, will be well served to merge the effective use of available technical tools with the realities of "high touch" Personal Market Plan implementation to leverage their success.

Technology presents a seductive, siren’s song to those seeking to process high volumes of data. Technology represents an escape from the rigors of personal contact and target firm networking. Technology can be fun. At the core of effective career continuity activity is a sense of focus and direction, represented by an individual’s Personal Market Plan. To be efficient, it is to anyone’s advantage to fully utilize available technical resources in all phases of career transition.

At the core of effective career transition activity is a sense of focus and direction, represented by an individual’s Personal Market Plan. To be efficient, it is to anyone’s advantage to fully utilize available technical resources in all phases of career transition:

  • Assessment… Many of the widely used psychological profiles are available within web-based applications, skills and experience can be recorded within a spreadsheet to identify key competencies… but there seems to be no replacement for the interaction with that experienced and knowledgeable, human sounding board, the Career Consultant.
  • Resume Building… Certainly it is easy to accept the time management that word processing allows… but the multitude of career decisions that come in to play in order to develop a high quality resume is beyond the artificial intelligence available in today’s technology. Within MS Word, for example, applications of AUTO TEXT and MAIL MERGE can be significant boosts to your efficient use of time. Getting to know ones-self through resume development is an irreplaceable portion of the process.
  • Networking development… Technology can help us broaden, speed up and dig deeper in the information gathering, "keyword matching" and identification of traditional marketplace opportunities (in the published market)… There is no proven replacement for the person-to-person interactions prerequisite to effective recruitment and selection activity. This HIGH TOUCH reality can be enhanced through skilled use of the HIGH TECH tools and resources.  One such example are the electronic networking communities, such as www.linkedin.com
  • Interview and selection… It has been said that the best "FIT" is one that both sides can feel. We can reproduce much of human interaction using audio, visual and other electronic means: teleconferencing and video-conferencing can save a lot of time and expense. However, with much the same impact as personal networking, the multitude of subjective decision making and assessment is best done person-to-person.
  • Job and Career SATISFACTION… The acid test… IS there a HIGH TECH way to experience this desired feeling? Which leads us to my simple point:

Put technology to work for you in leveraging your time and efforts in the implementation of your Personal Market Plan… but never let it replace the High TOUCH necessary to assure your career continuity goals.

  1. Using more than simply the big name Web job sites... Many of the "big names" are great sites, but they can also be expensive for employers to use and not focused for some job opportunities. So, employers often utilize smaller, less expensive or "niche" sites that may have exactly the applicants they want, like an industry- or location-specific job site or even the Web site of a professional or industry association.

  2. While we are on the subject of multiple job banks, let's look at the issues involved with posting your resume without worrying about privacy. Identity theft is the top Internet fraud. Millions of complete resumes make it easy!  As importantly,  if you are employed, protect your identity and your existing job.  Limit the access to your contact information (address and phone number).  Many employers do search for their employees' resumes in the job site resume/applicant database and/or the search engines. Those employees' jobs are at risk when their resumes are found!

  3. On a related note, using your employer's assets to job hunt at work may cost you your job, if you have one, by inappropriately using company assets (the computer and software you use, even your Internet connection), by violating the company Internet "acceptable use" policy, and/or simply by revealing to your employer that you are job hunting.  Using your company e-mail address won't impress a future employer with your loyalty or trustworthiness, and, if you do lose your job, you will lose access to your e-mail address and account.    NOTE: This applies even if you do your job hunting outside of your normal work hours, during lunch, or during some other authorized "personal" time.

While suppressing your contact information may make you a bit more difficult to contact, but it's a trade-off. Some recruiters view it as positive sign that the job seeker is Internet-savvy and/or has a good job to protect.

Some recruiters are annoyed.

Using the "shotgun" method of distributing your resume favors no one in the process.  Posting your resume at hundreds of job sites or "blasting" it to hundreds or thousands of recruiters and employers is a self-defeating strategy. You won't be able to customize it for a specific employer or opportunity, which reduces your chances of being called. And, you won't be able to follow up the resume with a phone call or an e-mail to establish contact and move your application forward in the process. 

Remember, being recruited is a contact sport!

Most recipients of e-mailed resumes will probably view it as spam, if it survives the spam filters.  Further, in the unlikely event that someone receives your resume who might have been interested in you, they know that everyone else has a copy of it, too.

If the recipient is an independent recruiter, they will ignore it because they will know that they'll have a tough time earning a commission on your placement (an employer may also have received it directly or competing recruiters may be "shopping" your resume around to the same employers). An employer probably won't be interested in competing with several other employers.

All of this negatively impacts your "market value."  To that point, never apply for jobs  without meeting the minimum qualifications. It's SO easy just to click on that "apply" button, even if you don't really qualify for the job. But, it's a self-defeating strategy. You will be training recruiters and employers to ignore you.

And, you won't look very smart, either.

Limiting your job search efforts to the Internet only is a big mistake. Even if you have a job and can only job hunt at home in your spare time, don't focus all of your attention online. People are hired by people, so the Internet is only useful as a way to reach the people with the job opportunities. Use the Internet as a part of your job search toolkit.

Depending on e-mail as your only method of contact, eliminating the personal touch, is another self-limiting tacticSpam, defined as unsolicited bulk commercial e-mail, comprises up to 55% of e-mail traffic in mid-2003, and it's become a significant expense for many companies. The sad truth these days is that most employers have "spam filter" software screening e-mail before it reaches recipients. So, always follow-up your e-mail message with a phone call - or, better, call first and ask to be added to the "friends" list of addresses allowed through the spam filter.

...and don't forget that E-mail messages may be providing an employer with that all-important first impression. 
Using a crazy, cute, or weird e-mail address (e.g. "BestOne@yahoo.com" or "SuperEngineer@hotmail.com") undermines your credibility and almost guarantees a message will be deleted or ignored.

Never send a virus-laden "surprise" with your e-mailed resume. 
An e-mail message containing a virus is usually quarantined and deleted. It's not viewed! And, it leaves a very bad impression of the intelligence, computer-skills, and Internet-savvy of the sender.

BE SELF-RELIANT, never expecting someone else to do the work (the job sites, a recruiter, your outplacement counselor, etc.). 
A job hunt is a do-it-yourself project! No one is as invested in your future as you are, and no one else knows what you want as well as you do.

Finding a job is hard work - the Internet didn't make it easier, it made it more complicated!

When you have identified a position that you want and submitted an online application, follow up! Contact the employer or recruiter directly yourself, via telephone as well as e-mail.  Passive job seekers get left behind in the current market.

A personal resume Web page/portfolio is a business document. Yes, you can make a razzle-dazzle resume Web page, but... Yellow letters on a dark navy blue background may look great to you, but your resume probably won't be very legible when printed (and it will be printed some time). The animated pooping bull or the fluttering butterflies may amuse your friends, but it probably won't impress many employers unless they are relevant to the job opportunity.

Its important that you view networking is a two-way street—sometimes with you, the information seeker, being able to provide information to the same person from whom you are seeking it—and at other times being a source of information to other people. In order to get information from others, we must be a good source of information.

All it takes is being willing to share information, ideas and resources.  Further, many employers prefer to hire someone they know personally or hire someone who has been referred to them by a mutual acquaintance. Familiarity and referrals reduce much of the uncertainty involved in hiring a new employee. 

While e-mail is too easy to delete from an unknown party... it becomes an effective communication tool with people who are known to each other--and it can contribute to rapport building, as well. 

Bob Maher, CMF, The Careerpilot

Bob created his online presence, www.careerpilot.com, in 1994.  He has over twenty years of successful experience in Corporate Recruitment, performance management and Career Management Services.  He is an entrepreneur and innovator in the use of information technology in the recruitment and employment process.  On the Founder's Council of the Association of Career Professionals - International and quite active in their Professional Development, Technology and Chapter Growth initiatives--a frequent speaker at industry conferences and seminars. Awarded his professional Association's prestigious "LIFE ACHIEVEMENT AWARD" in 2006.

 

 

Robert J. Maher, CMF, has been in the career services field since 1980, and mostly as an independent since 1983. Bob has provided services or spoken to audiences in most major metropolitan areas of the US, and several in Canada and the UK. He has served a very broad-based and diverse clientele over the years with a solid reputation for effective group facilitation, one-on-one coaching, marketing support and consultation at all levels, including executive.

Articles appearing in...

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